Ribka Octaviana Loren Primary Author mixed material bibliography BEKASI Universitas Satya Negara Indonesia 2025 id Indonesia

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PT Multi Hanna Kreasindo Tbk has employees with diverse backgrounds, including regional and educational backgrounds. Generation X, Y, and Generation Z employees also make up a significant portion of the company's workforce. Differences in language style, word choice, familiarity with norms, and mindsets between each generation can contribute to errors in employee interactions. The theory used in this study is symbolic interactionism, which examines how individuals interpret the messages of symbols, particularly when communicating via social media. This study employs a qualitative paradigm with a post-positivism paradigm, a scientific research approach that recognizes that social reality is complex and cannot be fully measured objectively. It must be systematically studied using scientific methods that are more open to interpretation and context. The subjects of this study were two Generation X employees, two Generation Y employees, and two Generation Z employees. The study used interviews with these employees and observations to determine the interactions and work communication that occur among them. The results of the research obtained by the author are that the communication styles of employees of generation X, generation Y, and generation Z have their own characteristics because they apply the theory of symbolic interactionism, the employees do not have difficulty in digesting meaning, only there are difficulties from generation X who are more able to communicate directly compared to generation Y and generation Z. In addition, intellectual background also influences the meaning of the messages conveyed by each generation. Ribka Octaviana Loren Ilmu Komunikasi Gaya Komunikasi Interaksionisme simbolik karyawan antar generasi IKOM 2025 Institutional Repository USNI Universitas Satya Negara Indonesia IKOM 2025 8250326 Perpustakaan USNI Kampus B (SKRIPSI) IKOM 2025 Perbedaan Gaya Komunikasi Pada Karyawan Generasi X, Generasi Y, dan Generasi Z (Studi Kasus PT Multi Hanna Kreasindo) 4387 2025-09-26 18:20:31 2025-09-26 18:21:12 machine generated